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customer experience disruptio: is b2b sales falling behind?

Customer Experience Disruption: Is B2B Sales Falling Behind?

There’s a sea change happening in B2B customer experience. But while everyone else—from marketing to customer support—is riding the crest of this wave, sales might be missing out. Here’s why your sales team needs to take an ownership stake in CX, plus three ways to make sure your sales process provides the exceptional experience customers crave now.
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the sales discovery call that goes beyond data and beats ai

The Discovery Call Skill That Goes Beyond Data and Beats AI

Discovery calls are crucial to sales success. They’re a first impression, a qualification conversation, and a fact-finding mission all rolled into one. And there is a lot of machine learning and data out there on how to conduct a great sales discovery call: talk time and question cadence and all that. But that’s the quantitative side. What about the quality of the call? How can you help your team to improve it? This post dials into the human aspect of conducting productive prospect interviews.
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business proposal tips

17 Tips to Perfect Your Business Proposal Game

If your proposal creation process is impeccable, you can safely ignore this post. Buuuuuut if you’re looking for ways to get more polished and persuasive proposals sent faster (and who isn’t?!), here are 17 ways to make your proposals the stars of your sales process.
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sales operations challenges and best practices

What’s Limiting Your Sales Ops Success?

Is your sales ops team hitting 100% of its potential? Anyone? Anyone? Bueller... Bueller…? No worries, that just means there’s room for improvement. Here are three things that can slow you down and how to remove obstacles to your sales ops success.
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the exact lead qualification process we use at proposify

The Exact Lead Qualification Process We Use at Proposify

Qualifying leads is a critical step in any company’s sales process for both the sales team and the prospective client. Without it, your reps could be wasting valuable time on demos for ill-fitting leads who either won’t buy or who inevitably churn after a few months. I’m going to take you through our exact qualification process we employ at Proposify to identify best-fit leads who deserves a demo.
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hidden benefits of proposal software

8 Hidden Benefits of Proposal Software

Online business proposal software is the fastest way to get your clients to say yes to your proposals. Then there are the metrics, the pipeline views, the interactive fee tables, the in-proposal chat… but you probably know about these big, overarching features that make using proposal software to create and send your proposals great. So, how else does it improve the sales process for thousands of world-class closers around the world? Here are eight additional positive effects of using proposal software that you might not have considered.

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sales operations questions

11 Key Questions Every Successful Sales Ops Leader Must Answer

In sales operations, all the data in the world isn’t going to help if you never take action on it. It’s easy to get caught up in analysis paralysis when you chase facts and figures and insight down every line of questioning. Like tracking hundreds KPIs, there’s no way that any of your questions can be considered ‘key’ when all of them are. Here’s how to optimize your sales operations questions so you can keep implementing, not just investigating.
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