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There’s a sea change happening in B2B customer experience. But while everyone else—from marketing to customer support—is riding the crest of this wave, sales might be missing out. Here’s why your sales team needs to take an ownership stake in CX, plus three ways to make sure your sales process provides the exceptional experience customers crave now.
Discovery calls are crucial to sales success. They’re a first impression, a qualification conversation, and a fact-finding mission all rolled into one. And there is a lot of machine learning and data out there on how to conduct a great sales discovery call: talk time and question cadence and all that. But that’s the quantitative side. What about the quality of the call? How can you help your team to improve it? This post dials into the human aspect of conducting productive prospect interviews.
If your proposal creation process is impeccable, you can safely ignore this post. Buuuuuut if you’re looking for ways to get more polished and persuasive proposals sent faster (and who isn’t?!), here are 17 ways to make your proposals the stars of your sales process.
If your sales enablement assets rely on facts and figures, your sales reps aren’t able to give prospects the full brand story. Here’s how to make your case with sales enablement content narratives.
Sell sheets are a great way to ace that first impression. Short, sweet, and designed to promote the best of your business in a concise one-page package, a killer sell sheet goes a long way in nailing those all-important early interactions with a prospective customer. The days of six-panel brochures are long gone; here’s how to create and send winning sell sheets using Proposify.
Once a lead is qualified, they’re ready to see your product in action. But, not every prospect has the same pain, meaning a generic demo presentation just won’t cut it. Join me as I run through the exact demo process we use at Proposify, and explain how we ensure our prospects walk away intrigued and ready to buy.
Is your sales ops team hitting 100% of its potential? Anyone? Anyone? Bueller... Bueller…? No worries, that just means there’s room for improvement. Here are three things that can slow you down and how to remove obstacles to your sales ops success.
Qualifying leads is a critical step in any company’s sales process for both the sales team and the prospective client. Without it, your reps could be wasting valuable time on demos for ill-fitting leads who either won’t buy or who inevitably churn after a few months. I’m going to take you through our exact qualification process we employ at Proposify to identify best-fit leads who deserves a demo.
Online business proposal software is the fastest way to get your clients to say yes to your proposals. Then there are the metrics, the pipeline views, the interactive fee tables, the in-proposal chat… but you probably know about these big, overarching features that make using proposal software to create and send your proposals great. So, how else does it improve the sales process for thousands of world-class closers around the world? Here are eight additional positive effects of using proposal software that you might not have considered.
In sales operations, all the data in the world isn’t going to help if you never take action on it. It’s easy to get caught up in analysis paralysis when you chase facts and figures and insight down every line of questioning. Like tracking hundreds KPIs, there’s no way that any of your questions can be considered ‘key’ when all of them are. Here’s how to optimize your sales operations questions so you can keep implementing, not just investigating.
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