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how can sales managers reinforce ethical behaviour

What does a sleazy sales rep look like in 2019? [Infographic]

Is 2019 the year of the scammer? It sure feels like it, with real-time unravelings including author Dan Mallory and the college admissions scandal, and documentaries deep-diving into past deceptions like Fyre Festival, boy band impresarios, and Elizabeth Holmes’ Theranos. Even phone swindles and internet phishing are making a comeback. What does this mean for sales teams? Building trust with prospects is more important than ever.
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how high-performing sales managers get control

8 Ways High-Performing Sales Managers Control Their Controllables

You just got promoted to sales management. Now you’re managing a team and dealing with conflicting personalities and priorities. Your company is depending on you to hit your goals and targets. The pressure is on. Here’s how you can take control by taking action on the aspects of sales management that are well within your power.
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example of two sides of b2b sales

Is Friction an Ally or an Enemy in B2B Sales?

For prospective customers, sales friction can propel a B2B sale towards a close or stop the buying journey before it can build any momentum. For sales reps, then, it’s a friend AND an enemy. Here’s how to use both the push and pull of friction to supercharge your sales process.
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sales coaching mistakes

Are You Making These Sales Coaching Mistakes Without Realizing It?

Coaching is key for long-term sales success. It can help take a sales rep from good to great. But there are some sneaky misconceptions out there about what sales coaching is and isn’t. Here are 10 ways you could be messing up your sales coaching and making your team miss out on its transformative powers—without even knowing.

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delinquent invoices and overdue receivables

Should Sales Reps Be Responsible For Overdue Receivables?

It’s a scene everyone wants to avoid: your sales reps work hard to close deals but when it’s time to pay up the customer goes MIA. Should your sales reps ever get involved in collecting on these delinquent accounts? How can your team help keep your company’s cash flow moving? Here’s how to handle delinquent accounts, plus 6 ways to prevent them in the first place.
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