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How To Upsell and Cross-Sell Effectively

If you’re trying to increase your agency’s revenue (and who isn’t), upselling and cross-selling to your existing clients should be a no-brainer. If done right, it can strengthen your relationship with clients, establish your credibility as a valued partner, and improve your profits. Done wrong, and you’ll be viewed as a seedy salesman in a polyester suit.

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We Just Launched The Definitive Guide to Going Freelance

Becoming a freelancer is a huge step, and one that often brings huge rewards to those who have the courage to make the leap. But there are a lot of pitfalls to avoid and lessons to learn from so your experience of being a freelancer is as painless as possible.

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10 Ways To Keep Your Project Manager Happy

Project managers: the most powerful, and yet under-appreciated, person in a creative agency. Here's how to say thank you, show some appreciation, and stay on your PM's good side while they're herding all those "cats".

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5 Leadership Qualities Employers Can Learn From The Joker

Every now and then, we look to fictional characters for inspiration. Here are 5 things we can learn from the Clown Prince of Crime about how to lead a team.

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