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7 Activities Business Owners Should Do Every Day

This time of year entrepreneurs are often thinking about where to take their business in the next year. But even more important is asking yourself how exactly you’ll get there. That’s the hard part, and that’s what I’m asking myself. Here’s a look at the day-to-day tasks that I’m focusing on to make my company even stronger.

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Are You Really Listening to What Your Lead is Saying?

People want to be listened to. It makes them feel important, respected and understood. Making clients feel like they’re being listened to will strengthen your relationship with them, and help you close more deals.

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How To Upsell and Cross-Sell Effectively

If you’re trying to increase your agency’s revenue (and who isn’t), upselling and cross-selling to your existing clients should be a no-brainer. If done right, it can strengthen your relationship with clients, establish your credibility as a valued partner, and improve your profits. Done wrong, and you’ll be viewed as a seedy salesman in a polyester suit.

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We Just Launched The Definitive Guide to Going Freelance

Becoming a freelancer is a huge step, and one that often brings huge rewards to those who have the courage to make the leap. But there are a lot of pitfalls to avoid and lessons to learn from so your experience of being a freelancer is as painless as possible.

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10 Ways To Keep Your Project Manager Happy

Project managers: the most powerful, and yet under-appreciated, person in a creative agency. Here's how to say thank you, show some appreciation, and stay on your PM's good side while they're herding all those "cats".

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5 Leadership Qualities Employers Can Learn From The Joker

Every now and then, we look to fictional characters for inspiration. Here are 5 things we can learn from the Clown Prince of Crime about how to lead a team.

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