Employee playbooks aren't just for big businesses. Even small companies benefit from documenting and sharing their process. I'm sharing our Proposify team playbook-in-progress to inspire you to create your own: what to include, what not to include, and how to make sure it continues to evolve over time.
We started out last year with about 200 paying customers, and by the beginning of 2016 we were at nearly 2,000. We were growing fast and needed people to keep up. This is how we painlessly grew our awesome team from 8 to a thriving 13 in three months.
You may think your agency specializes in digital marketing or web design, but what you actually specialize in is making your clients happy. And while there are some days when it seems like an elusive goal, it’s actually not that much of a mystery. Here's how to give your clients what they want and need from your company.
Building digital experiences on behalf of your clients is one thing, profiting from the work is another. Here’s how to put something out into the world that works, makes your client happy, and makes sure you don’t lose your shirt.
If you run an agency you’ve likely been tempted to build, or have already built, your own software product between client projects. I’ve been there myself — and that’s why Proposify exists today. Here I share how to do it right to avoid failure.
Project managers: the most powerful, and yet under-appreciated, person in a creative agency. Here's how to say thank you, show some appreciation, and stay on your PM's good side while they're herding all those "cats".